Building Omni That Works- and Evolves: A Specialty Pharma Company’s Approach to HCP Engagement
Wed, Sep 10
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09:45 AM - 10:15 AM
Room 126B
Session details:
- Get an inside look at how one specialty pharma team scaled omnichannel capabilities over time - navigating real-world roadblocks like change management and adoption
- See how tools like digital affinity models, content tagging, and GenAI-powered suggestions are powering more relevant HCP engagement
- Walk away with practical lessons on connecting strategy to execution in ways that drive trust, traction, and measurable impact