Outsmarting Uncertainty: The Business Value of Confidence

Tue, Sep 15 | 02:30 PM - 02:55 PM
Terrace Ballroom II

Session details:

We’ve been measuring AI’s impact all wrong. The obsession with speed, efficiency and output have undersold something far more consequential — confidence.

Websites gave us information… Search increased our confidence in them. Social gave us validation... Influencers increased our confidence. LLMs don’t just give us information, they give us greater confidence to act.

This boost appears in the data: website visitors from LLMs are far more likely to take high value actions. They are confident in their decision. 

AI is creating the same confidence boost at work – LLMs help us confidently refine the right messages, Digital Twins help us predict how audiences will react, In Context Learning and Semantic Monte Carlo enables hundreds of outcomes to be evaluated, and Conversation Tracing helps us take credit for outcomes with confidence. The result isn’t just faster work. It’s less second-guessing, and greater confidence in what to do next.

The real AI advantage won’t belong to those who simply move fastest. It will belong to those who can outsmart uncertainty.

Attendees will learn how to:

  • Look beyond productivity to understand AI’s impact on decision confidence
  • Prompt AI to specifically provide confidence thresholds 
  • Leverage the contagiousness of confidence to generate organizational buy-in
  • Move at the speed that only exists when confidence overshadows doubt
  • And, ultimately, to outsmart uncertainty.

Track:
PR & Communications