Abigail Rainey

Bio:

Abigail Rainey is a strategic partner to healthcare and pharmaceutical leaders, specializing in uncovering system-critical intelligence from patient conversations. At Authenticx, a conversation intelligence platform serving pharmaceutical, payer, and provider organizations, she leads enterprise strategy across multiple pharmaceutical accounts working directly with commercial, quality, and patient experience executives to pinpoint where trust, comprehension, and expectations break down across the patient journey.

Abigail's approach is built on a rare combination: over a decade of direct patient care experience at a children's hospital, paired with deep expertise in healthcare data strategy and enterprise relationship management. That foundation drives her core thesis: patient voice only scales into real business impact when organizations build systems that start with what patients are actually saying, not just what data suggests they mean.

Abigail has served on the ACLP Board, has presented at national conferences, and works at the intersection of data storytelling and account strategy to turn fragmented qualitative and quantitative patient input into insight that shapes content, sequencing, and experience design for some of pharma's largest patient support programs. She lives in Indianapolis, where she's working toward a lifetime goal of backpacking in every US National Park.