Operationalizing AI for HCP Engagement: From Governance to Live Deployment in 90 Days

Wed, Sep 16 | 02:30 PM - 02:55 PM
Terrace Ballroom II

Session details:

Launching an AI chatbot and avatar in a regulated industry is often more of a governance challenge than a technology challenge. This session explores how organizations can accelerate AI adoption by rethinking approval processes, establishing clear guardrails, and aligning cross-functional stakeholders early. Attendees will gain practical insights into operationalizing AI responsibly, increasing decision velocity, and moving innovative ideas from concept to compliant deployment.

This session will cover:

  • The business need behind AI-powered customer engagement
  • Adapting approval frameworks for AI-generated responses
  • Designing guardrails and trusted knowledge sources
  • Building governance models that accelerate execution
  • Lessons learned moving from concept to compliant deployment

Tracks:
HCP Engagement
Track:
Pharma Marketing