Panel: Meeting Today's Healthcare Consumer: Value-Driven, Customer-First Strategies
Tue, Sep 9
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11:00 AM - 11:45 AM
Room 120ABC
Session details:
As the healthcare landscape shifts toward consumerization, new models of care, and digital-first expectations, pharma marketers must rethink how they engage and create value for diverse customer groups. This session will explore forward-thinking, practical strategies to meet rising expectations, foster loyalty, and improve outcomes in a more personalized, accessible, and connected healthcare ecosystem.